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TERMS AND CONDITIONS

 

  1. Great Lakes Leveling LLC, as well as any of its employees, subcontractors, or representatives shall be protected under these terms and conditions as acknowledged by you, the customer. By accepting these terms and conditions, you hereby agree to release and hold harmless Great Lakes Leveling LLC and any of its employees, subcontractors, or representatives from any and all incidentals, damages and liabilities as listed below.

 

  1. Estimates: Job quotes, proposals and virtual estimates.

    1. Concrete Leveling and Restoration Services: Restoration services are services including but not limited to; Concrete lifting, joint and crack sealing, structural repairs and overlays, etc.

      1. All Estimates completed are final unless otherwise, agreed upon by both parties. Great Lakes Leveling LLC will make every effort to identify all noticeable problems and address all of the customers concerns during the initial consultation/estimate. Due to a multitude of reasons, some underlying issues may go undetected and ultimately require additional steps, labor and materials or prevent Great Lakes Leveling LLC from completing the work altogether. If additional steps, labor, or materials are required, it is the sole responsibility of the customer to cover all expenses associated with and Great Lakes Leveling LLC retains the right to pause or stop the work until a new agreement has been reached and signed by both parties.

      2. Great Lakes Leveling LLC “free estimate” offer:

        1. Great Lakes Leveling LLC’s initial estimate is free of charge with zero obligation from the customer

        2. Only the first estimate, per address, is free and any repeat estimates or estimates required after the original has expired will carry a $50 charge that can be applied to the work shall you (the customer) decide to proceed.

      3. Estimates are valid for 30 days from the date they are completed. Great Lakes Leveling LLC reserves the right to re-evaluate the estimate and charge for a repeat trip shall the quote be accepted after the 30 days has expired.

 

  1. Use of subcontractors:

    1. Great Lakes Leveling LLC may subcontract parts or all of a project that includes new concrete, or other services not directly covered under Great Lakes Leveling LLC restoration work.

 

  1. LIMITATIONS ON LIABILITY.

    1. In no event shall Great Lakes Leveling LLC or persons acting on behalf of Great Lakes Leveling LLC be liable to the customer, owner or any third-party for incidental or consequential damages (including, without limitation, claims for loss of business or lost profits) resulting from or arising out of the work.

 

  1. Great Lakes Leveling LLC or persons acting on behalf of Great Lakes Leveling LLC are not responsible for landscaping, damage to plumbing or electrical, cracks in slabs, floor or walls or any damage which has occurred or might occur as a result of the settling or the concrete lifting process. If the concrete cannot be raised and must be replaced, it is the property owner’s responsibility to replace it at current replacement cost.

 

  1. Great Lakes Leveling LLC or persons acting on behalf of Great Lakes Leveling LLC liability to the owner for the work, whether in contract, tort or otherwise, shall not exceed the amount paid to Great Lakes Leveling LLC for the work. It is expressly agreed that the owner’s sole and exclusive remedy against Great Lakes Leveling LLC for the work performed under this agreement, whether based in contract, tort or otherwise, is the award of damages not to exceed the amount paid to Great Lakes Leveling LLC for the work.



 

  1. MICHIGAN CONSTRUCTION LIENS. AS REQUIRED BY THE MICHIGAN CONSTRUCTION LIEN LAW, Great Lakes Leveling LLC HEREBY NOTIFIES OWNER THAT PERSONS OR COMPANIES FURNISHING LABOR OR MATERIALS FOR WORK ON OWNER’S LAND MAY HAVE LIEN RIGHTS ON OWNER’S LAND AND BUILDINGS IF NOT PAID. THOSE ENTITLED TO LIEN RIGHTS, INDIRECTLY WITH THE OWNER OR THOSE WHO GIVE THE OWNER NOTICE WITHIN 60 DAYS AFTER THEY FIRST FURNISH LABOR OR MATERIALS. OWNER MAY RECEIVE NOTICES FROM THOSE WHO FURNISH LABOR OR MATERIALS FOR THE WORK AND SHOULD GIVE A COPY OF EACH NOTICE RECEIVED TO THE MORTGAGE LENDER, IF ANY. GREAT LAKES LEVELING LLC AGREES TO COOPERATE WITH THE OWNER AND THE OWNER’S LENDER, IF ANY, TO SEE THAT ALL POTENTIAL LIEN CLAIMANTS ARE DULY PAID.

 

  1. INSURANCE. Owner to carry fire, tornado, and other necessary insurance on above work. Great Lakes Leveling LLC to carry Workman's Compensation & General Liability Insurance.

 

  1. GOVERNING LAW; VENUE. This Agreement shall be construed and governed under Michigan law, without application of conflict of law principles. All actions or counterclaims regarding the enforcement or interpretation of this Agreement shall be initiated and prosecuted exclusively in the state court sitting in, or the federal court having jurisdiction over, the county in which the Work was performed. Great Lakes Leveling LLC and Owner both consent to the jurisdiction and venue of such courts and expressly waive objections based on the doctrines of personal jurisdiction and forum non conveniens.




 

  1. Deposits. 

 

  1. Customer to pay Great Lakes Leveling LLC a deposit of no less than 20% and no more than 50% of the total job cost prior to scheduling the work to be completed. 

  2. Deposits are refundable up to 48 hours prior to the scheduled job date.

    1. A 6% processing fee will be applied to any credit and debit card sales/refunds

    2. Jobs canceled with less than 48 hours notice will only be entitled to a refund of no more than 50% of the amount of the deposit held. 

    3. Great Lakes Leveling LLC reserves the right to withhold 100% of the refundable deposit if jobs are canceled with less than 24 hours notice.

 

  1. COMPENSATION. Owner shall pay Great Lakes Leveling LLC as per Proposal. Price is subject to change, with customer’s approval, if the void under the slab is greater than anticipated at time of quote, or if unforeseen or underlying issues exist and require additional steps, labor or contractor costs. Great Lakes Leveling LLC estimates jobs in good faith based on experience, however, Great Lakes Leveling LLC cannot foresee issues under the concrete that may or may not prevent concrete to react and lift exactly as predicted. In cases where concrete cannot be lifted satisfactorily (according to Great Lakes Leveling LLC Crew Leader), Client is still responsible for compensation based on percentage of satisfactory work vs estimated work. Percentage of satisfactory work to be determined by Great Lakes Leveling LLC owner.

 

  1. INVOICING & PAYMENT. 

    1. Great Lakes Leveling LLC shall invoice the Customer upon completion of any and all Work that was quoted and or deemed possible (according to Great Lakes Leveling LLC Crew Leader’s expertise and opinion). Customer shall pay invoice immediately upon Great Lakes Leveling LLC crew’s completion of work unless previous agreement made. 

    2. All balances unpaid 30 days after the invoice date are subject to a late charge of 1.5% per month. If delinquent account(s) are referred to a third party for collection, Customer is responsible for all costs associated with the non-payment, including but not limited to, accumulated late fees, return check fees, insufficient funds fees, collection agency fees, and court and attorney costs. In the event that the homeowner/customer will not be present when the scheduled work is to be performed, homeowner/customer agrees to have payment arrangements made beforehand including but not limited to, paying Great Lakes Leveling LLC a deposit with the remaining balance automatically billed to credit card on file upon job completion, prepaid invoice via check or cash, or online payment of invoice upon completion and receipt of invoice.

 

  1. Warranties.

    1. Concrete Leveling

      1. Great Lakes Leveling LLC concrete leveling services are services that involve polyurethane foam injection for lifting sunken concrete. 

      2. LIMITED GUARANTEE. On concrete over 10 years old, Great Lakes Leveling LLC will re-pump once, in a five-year period, if necessary, any areas that have re-settled more than a ¼ inch, at no cost to the customer. A re-pump constitutes using the same holes or drilling holes nearby. 

      3. There will be a $50.00 service fee for the truck to return for any other reason not covered under this guarantee. 

      4. This guarantee is void if the customer does not seal all cracks and joints on the slabs or maintain a barrier or retaining wall alongside the slabs involved or if re-settling occurs as a result of flooding or other acts of nature. Downspouts must be routed away from the concrete and any buried drains beneath the concrete must be in working order. 

 

  1. Extended 2 year Leveling Warranty.

    1. Great Lakes Leveling LLC offers a 2 year extension (7 years total) on concrete leveling if all cracks and joints are sealed immediately following the leveling work being completed. The warranty extension shall only apply if Joint and crack sealing is completed by Great Lakes Leveling LLC. 

 

  1. Concrete Crack And Joint Sealing.

    1. Great Lakes Leveling LLC will warranty all crack and joint caulking/sealing for 2 years.

      1. Warranty only covers normal wear and tear and cannot be applied if sealers have been physically removed by hand, tool or machine including but not limited to, snow shovels, plows, power washer etc.

      2. Warranty will cover 1 trip to redo any areas that have failed to seal, at no cost to the customer, in a 2 year period.

      3. Any damage not covered under warranty is subject to pricing at current time.

      4. Warranty will only cover concrete cracks and joints that are under 1 inch in width.

      5. Concrete cracks and joints wider than 1 inch can be sealed at customers request with the understanding that there is not a warranty, for any period of time, on the work. 

      6. Customer acknowledges that they will stay off of the concrete, following the work being completed, for a minimum of 48 hours.

        1. If work is disturbed, in any way, the warranty will be void and any repairs necessary will be invoiced at current rates.

 

  1. Concrete Structural Repairs.

    1. Great Lakes Leveling LLC does not warranty any concrete patching, concrete structural repairs and/or concrete surface repairs.

    2. Any cracking, flaking, peeling or crumbling of concrete repairs will not be covered and additional repairs can be made at expense of customer

    3. Customer acknowledges that they will stay off of the concrete, following the work being completed, for a minimum of 48 hours.

      1. If work is disturbed, in any way, the warranty will be void and any repairs necessary will be invoiced at current rates.

 

  1. New Concrete.

    1. Great Lakes Leveling LLC or persons acting on behalf of Great Lakes Leveling LLC do not offer any kind of warranty for new concrete work.

    2. A 1 year concrete crack warranty can be purchased by customer for $200 at the time of sale. This will cover any cracks being sealed, at no cost to the customer, for the first year after new concrete has been installed. 

    3. Warranty will only be valid under the following conditions:

      1. Concrete was allowed 28 days to properly cure before full use.

      2. Cracks are not a result of heavy machinery on the concrete.

      3. Customer has paid for the warranty at the time of invoice for work being completed. 

    4. Warranty Claim: 

      1. To file a warranty claim please use the attached link; Warranty Claim Page

 

  1. MARKETING. The owner grants to the contractor a nonexclusive license to take, use, and publish photographs of the project for advertising purposes and waives any right to inspect or approve the finished advertising copy or to receive any compensation for its use.

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